Help centre
Customer support
Answers to the questions we hear most. Can't find yours? Reach the team directly.
Open Track order from the top bar and enter your order ID with your registered phone number to see live status.
Most orders from shops in your own mohalla reach you in under 2 hours. Orders from other areas usually arrive the same or next day.
Yes. Most items can be returned within 7 days of delivery, unused and in original packaging. See the Return policy for details.
Approved refunds are processed within 3–5 business days to your original payment method or as MohallaCart wallet credit.
Go to Sell with us, share your shop details and our team will verify your shop in person, usually within 3 days.