Legal
Refund policy
Last updated: 1 September 2026
Payment is collected in cash at the time of delivery. Please keep the exact amount ready where possible.
Payment is collected in cash at the time of delivery. Please keep the exact amount ready where possible.
Sellers may cancel orders that cannot be fulfilled; you will be notified.
You may request a return for damaged, defective or incorrect items by raising a return request in the App (Orders → Return) within 48 hours of delivery.
Items must be unused and in original condition/packaging where applicable.
Refund & Delivery Policy
This policy explains delivery, cancellations, returns and refunds for orders placed on MohallaCart.
1. Delivery
- Orders are delivered to the address you provide at checkout, within the selected delivery slot where available.
- A flat delivery fee is shown at checkout. Free delivery may be offered when your item total meets the displayed threshold.
- Delivery times are estimates and may vary due to seller availability, location or weather.
2. Cash on Delivery
3. Cancellations
4. Refunds
Shashwatek Innovations Pvt Ltd
C-6 First Floor, Vibhuti Khand, Gomti Nagar, Lucknow - 226010, Uttar Pradesh, India